The experiences of our residents and families speak to the heart of the compassionate care we strive to provide each day. This page is dedicated to the voices of those who know our community best, their words offer a glimpse into what it truly feels like to be part of our community. We hope these reflections offer meaningful perspective as you learn more about our home.
In September, my elderly mother was moved from The Plaza Assisted Living to Twin Rivers. She had come to the point where she required a great deal of daily care. We knew she didn't have much time left, and she passed three months later. During that time I was very impressed with the entire staff at Twin Rivers. The situation was complicated by my living half way across the country, but the staff took great care to keep me informed of my mother's situation, with excellent communications several times each week. They even helped Mom use her phone so she and I could talk. They made what was a difficult time as easy and stress-free as possible.
Having a loved one in a nursing facility is hard, even more so when there is great distance involved. The attention and compassion showed by the staff at Twin Rivers made my mother's final days comfortable, and they have my gratitude. – Dean B.
“When I walked into the facility I was pleasantly surprised at how well it smelled. It was extremely clean and the residents seemed to be very happy. I was able to see a few interactions with staff and residents and you can tell they genuinely care about them. I was greeted by every staff member that saw me and made to feel welcome there.” – Ashley Gray